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Listing Guidelines

Thank you for your interest in joining EngageNWA, Northwest Arkansas’ multicultural business and organization directory. By adding your listing, you’ll help neighbors, newcomers, and longtime residents alike discover what you have to offer.

Eligibility Requirements

To be listed in EngageNWA Directory, your business or organization must:

  • Be located in or serve Northwest Arkansas (Benton or Washington County)
  • Be actively operating and serving customers or community members
  • Provide accurate and up-to-date information
  • Comply with all local, state, and federal regulations

What We Need From You

Please prepare the following information for your listing:

Basic Information:

  • Business or organization name
  • Address or service area
  • Phone number
  • Email address
  • Website URL (if applicable)
  • Social media profiles

Business Details:

  • Category/industry
  • Products, services, or programs offered
  • Brief description (150-300 words)
  • Languages spoken
  • Hours of operation

Visual Content:

  • Business logo (PNG or JPG, minimum 500x500px)
  • High-quality photos of your business, products, services, or events

Making the Most of Your Listing

To help your listing shine:

Share clear and accurate information that helps people understand exactly what you offer and how to connect with you.

Highlight what makes your business or organization unique, especially any cultural or community-focused aspects that set you apart.

Represent identities and practices authentically and respectfully, celebrating your heritage and community connections genuinely.

Use a high-quality photo to help your listing stand out and give people a visual sense of your business or organization.

Content Guidelines

Do:

  • Write clear, welcoming descriptions
  • Emphasize your cultural connections and community impact
  • Include specific products, services, or specialties
  • Mention languages spoken and communities served
  • Keep information current and accurate

Don’t:

  • Use excessive capitalization or punctuation
  • Include misleading or inaccurate information
  • Use offensive, discriminatory, or inappropriate language
  • Include personal contact information in descriptions
  • Make unverifiable claims

Listing Review Process

  1. Submission: Complete the listing form with all required information
  2. Review: Our team reviews submissions within 3-5 business days
  3. Verification: We may contact you to verify details
  4. Publication: Approved listings go live on the directory
  5. Notification: You’ll receive confirmation once your listing is published

Updating Your Listing

Business information changes—we understand. You can edit your listing anytime through the Edit page. Updates typically appear within 24 hours.

Quality Standards

We reserve the right to:

  • Edit submissions for clarity, grammar, and consistency
  • Request additional information or verification
  • Decline listings that don’t meet our guidelines
  • Remove listings with repeated inaccuracies or violations

Prohibited Content

Listings will not be approved if they contain:

  • False, misleading, or inaccurate information
  • Discriminatory or hateful content
  • Illegal products or services
  • Adult or sexually explicit content
  • Spam or malicious links
  • Copyright or trademark violations

Privacy & Data Use

Your information will be:

  • Displayed publicly in our directory as you provide it
  • Used only for directory purposes and communication
  • Protected according to our privacy policy
  • Never sold or shared with third parties for marketing

Support

Questions about listing your business or organization? We’re here to help.

Email: margot@nwacouncil.org

Building Community Together

Together, we’re building a directory that reflects the true character of Northwest Arkansas — dynamic, connected, and thriving. We look forward to including you!

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